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Bulk Materials Ideas

Idea and discussion portal for the bulk materials product line. Users may submit, view and vote on ideas submitted by all users.

Status Reviewing
Categories Ticket
Created by Richard Clemens
Created on Oct 8, 2019

Ability to flag "Other Charges" as coming from an external source - that Apex would NOT attempt to re-price

We have a number of "Other Charges" that can be applied to tickets, after the fact.   These Apex cannot apply/calculate within the software.  For these, we use an external program.   As these are not standard Apex-applied charges, any process that could cause a ticket to be re-priced/re-calculated, wipes out the price of the charge we injected, thus creating an incorrect ticket.    Would be nice to have a flag in the Other Charge tables to indicate whether the other charge was generated by Apex - or not.    If not, then any re-price would have no effect on the pricing of such other charges.

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