Skip to Main Content
Bulk Materials Ideas

Idea and discussion portal for the bulk materials product line. Users may submit, view and vote on ideas submitted by all users.

Status Shipped
Categories Ticket
Created by Mark Adkinson
Created on Nov 9, 2022

Have Order Quantities Reversed When a Ticket is Voided

When a ticket is Voided, the various counts and quantities on the associated Sales Order are not reduced by the amounts of the voided ticket. This is causing many Orders to prematurely be Completed, either automatically or by a hard stop for specific customers. This causes an unnecessary delay at the scale house while the situation is worked out.

  • Attach files
  • Admin
    Gary Bisel
    Reply
    |
    Nov 9, 2022

    Hi Mark, we recently addressed this in Apex 7.7.3. Now if a ticket is voided it will update the loads and quantities and if applicable set the Order back to Active if it was completed by load or quantity.