A very common error that is reported from these posting processes is when the user attempts to post an entry that is actually a DUPLICATE of an entry previously posted. The message that is currently returned is rather cryptic and gives no indicating of the true nature of the error. Being a straight forward duplicate entry, it would be much better that the error message comes back and actually tells the users they are attempting to post a duplicate entry.
Weston. I forgot about this, and just entered another one for the same thing today. I have attached a WORD document with screen shots to help.
Richard,
Could you provide an example of the message - What is the exact verbiage?
Then we can search where that message is being generated and possibly make a correction.
Also, What would you suggest that the new message be?
Let us know.
Thanks!