It would be very beneficial to be able to Re-Price Tickets by customer in the Re-Price Tickets screen. Right now, it can only be done by date or location. The problem with not having this ability is the Re-Price Ticket screen is useless and the back office people have to go into every ticket, clear the order, re-enter the order id, and the pricing will be updated. This is very time consuming for thousands of tickets.
Impact is increased time to AR resources. This would greatly reduce the effort during ticket prep.