In order to bill efficently our customers, we need the ability to have more than the 5 current extra charge available. I think a safe number of extra charge would be 10 slots available. Item that we are using but force to make a choice since we ca...
Guillaume Bezeau
over 1 year ago
in Ticket
0
Future consideration
Be able to make custom fields required on APEX Ticketing screen.
We need to be able to make fields required on the APEX ticketing screen at the plants. We have custom fields that we use for e-Ticketing, and tracking of status of the tickets and need to be able to require those fields to be filled in order to ma...
Kevin Moon
over 2 years ago
in Ticket
0
Future consideration
Expand Assign Other Charges/Surcharges to assign based on date ranges and day of week
We have certain charges that only apply during winter or on weekends, etc. Currently, we can't automate charges like Saturday/Sunday charges or Winter Charges to apply only at specific times. We have to add and remove the Winter charges every year...
Michelle Birchmeier
almost 6 years ago
in Ticket
1
Future consideration
Our Billing team often has to void 100's of tickets at a time or they have to put 100's of ticket on HOLD or take them off HOLD. It would be great to either add a screen to filter tickets similar to the Ticket Inquiry and apply the things mentione...
Logan Van Proyen
over 5 years ago
in Ticket
1
Future consideration
Auxiliary Program Launcher. Ability to configure auxiliary programs to start at launch of JWSMenu.exe. Items such as AutoID for use with third party loadout systems, or Kiosks.
Simon Edwards
about 7 years ago
in Ticket
1
Future consideration
Apex will noat allow a Ticket Number larger than '2147483647' because the field is defined as INT in SQL. This prevents us from using the first 3 digits as a Plant Code in numbering logic. Please consider changing this field in all tables to BIGINT.
Mark Adkinson
over 5 years ago
in Ticket
0
Future consideration
When doing a correction ticket, only have it void the original ticket when we're saving/printing the correction ticket.
As part of our fraud prevention measures, we are looking at removing the Void button from the ticket screen and leaving only the Correction button. The problem is the weigh master can still do a Void only with the Correction ticket button. They ju...
Simon Ausseil
almost 7 years ago
in Ticket
4
Future consideration
Allow for a secondary location for ticket images after they have moved to the backup folder at the plant.
Many of our customers ask for a copy of the ticket of the weighmaster once the image has been transferred to the office. Because the transfer moves the images to a backup folder, Apex can no longer find the image. This would allow the weighmasters...
Guest
almost 7 years ago
in Ticket
7
Future consideration
Remove all 'Use x_field' settings (i.e. Use Load Stations). This will prevent support requesting additional details about these settings (as all installs work the same, in regards to this subject). This has the potential to prevent defects, as pro...
Guest
over 7 years ago
in Ticket
0
Future consideration