To set where Apex looks to find which printer to print tickets to, you set the value in System Config. It can look to Scale, Location, Computer, Plant, or Highest.
It would be very beneficial if we could set up a Hierarchy of where it looks for t...
Logan Van Proyen
almost 6 years ago
in Ticket
0
Reviewing
Add Ability & Option to Automatically Email Tickets to Specified Customers When Ticketing
We have certain customers who request ticket copies on a regular basis. Having the ability to automatically email tickets for such customers at the time of ticketing would be extremely helpful to us and our customers.
Kyle Gayler
almost 3 years ago
in Ticket
1
Already exists
Auto ID Configuration doesn't affect Vehicle Auto ID Tab
In the setting: Locations-> Auto ID-> Controls ->Default ID Status we have the choice set to 'Active'.
If you are in scale ticketing and bring up a truck, then click on the 'Assign a Vehicle' button (Ctrl-A), the Location setting is respe...
Simon Edwards
over 6 years ago
in Ticket
0
Reviewing
If entering a vehicle into the ticket screen, and that vehicle has an incomplete ticket, bring up the incomplete ticket instead of starting a new ticket
In some cases, a ticket is saved as incomplete to save information for later. When the vehicle is ticketed, someone has to manually check if an incomplete ticket exists.
Chris Miranti
over 6 years ago
in Ticket
0
Reviewing
Allow Auto-Change Location to use the Location specified on the Order Line
We would like for Auto-Change location to use the Location specified in the Order line selected on the Ticketing screen. We've modified the Product drop-down on the Search Setup to show the OrderID, ProductID, and LocationID so the scale operator ...
Simon Ausseil
over 3 years ago
in Ticket
0
Reviewing
Restrict vehicle, customer, order access by regionid.
We would like to have the ability to limit a users access based on regionid.
For example, users in Region 'A' can only see vehicles, customers, and orders that are also flagged for region 'A'.
Sam Galloway
over 5 years ago
in Ticket
0
Reviewing
Ability to flag "Other Charges" as coming from an external source - that Apex would NOT attempt to re-price
We have a number of "Other Charges" that can be applied to tickets, after the fact. These Apex cannot apply/calculate within the software. For these, we use an external program. As these are not standard Apex-applied charges, any process that coul...
Richard Clemens
over 5 years ago
in Ticket
0
Reviewing
Ticket Inquiry (New) - More Flexibility with Color Sets
It would be very useful to be able to use wildcards when setting up a Custom View in the new Ticket Inquiry screen. For example, we use part of the "Description" field to distinguish between types of vehicles hauling for the same Customer. Since t...
Mark Adkinson
over 5 years ago
in Ticket
0
Reviewing
Ability to configure startup programs by user AND workstation.
At larger plants with multiple workstations a single user may want to have different programs startup, depending on which workstation they log into. One station may handle odd numbered lanes, the other station handles even lanes (plant has seven l...
Simon Edwards
over 7 years ago
in Ticket
1
Will not implement