Bulk Materials Ideas

Idea and discussion portal for the bulk materials product line. Users may submit, view and vote on ideas submitted by all users.

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SQL Connection Recovery

Apex does not seem robust with respect to interruptions to the database connection. Recovery from a disconnection event should be a mundane task for the program, but currently, even a momentary network or other glitch causes all open screens to lo...
Simon Edwards over 5 years ago in Ticket 1 Shipped

Ticket Printer Error ID

Business problem: When an error ticket is created, the error ticket is printed to the ticketing printer with no other options. In an automation environment, this can cause confusion for the drivers who drive off with the error ticket and do not g...
Command Alkon almost 7 years ago in Ticket 5 Shipped

Have Order Quantities Reversed When a Ticket is Voided

When a ticket is Voided, the various counts and quantities on the associated Sales Order are not reduced by the amounts of the voided ticket. This is causing many Orders to prematurely be Completed, either automatically or by a hard stop for speci...
Mark Adkinson over 1 year ago in Ticket 1 Shipped

Prevent trucks from checking in too early

Add the ability to control by dispatch if we want to stop trucks from checking in if the next load is too far in the future. For example, if a load is due at 9AM, and calculated load time is 8AM, don't allow checking in until 7AM at the earliest. ...
Jeff Davis over 3 years ago in Auto ID / Dispatch / Ticket 0 Shipped

Change 'Tie Carrier to Vehicle'

Remove 'Force Unique Vehicle Codes' (always Yes) - This way the key on the database is always VehicleID, we don't have to worry about making sure DR is setup correctly to prevent duplication. Remove 'Tie Carrier to Vehicle' (on vehicles screen, ...
Guest over 6 years ago in Ticket 1 Shipped

Add Notes to Ticketing

Any opinions on this functionality? In the system we replaced, users had the ability to add freeform notes to a ticket throughout its lifecycle. This was very useful when dealing with customer inquiries down the road on voids and corrections o...
Deleted User almost 7 years ago in Ticket 0 Shipped

Add a visual indication when creating a new dispatch in ticketing

When creating a new dispatch order in ticketing, you are unable to tell that a new dispatch was created outside of the fact that the dispatch number changed. It has been requested that the screen clear customer, order, product information etc. as ...
Chris Miranti almost 6 years ago in Ticket 1 Shipped